Kohl's, located at 8540 Church Rd, Kansas City, Missouri, is a well-known retail brand with a vast presence in the United States. With a mission to provide quality merchandise at affordable prices, Kohl's has become a go-to destination for shoppers seeking a wide range of products. From clothing and accessories to home decor and electronics, Kohl's offers a diverse selection that caters to various tastes and preferences. With over 73,000 reviews and an average rating of 4.3, Kohl's has gained a strong reputation for its customer satisfaction and exceptional service. With a commitment to customer experience, Kohl's aims to create a positive shopping environment that leaves a lasting impression on its patrons. For anyone looking for a reliable and all-encompassing shopping experience, Kohl's is the brand to consider.
Amenities and More
- Credit cards
- NFC mobile payments
- In-store shopping
- In-store pick-up
- Cheques
- Active military discounts
Reviews
Great place to shop! Clean, easy, large parking lot to enter and park close, merchandise stocked from front to back! Excellent location! Impressed by the recent store overhaul! Beautiful! The staff is helpful and well-spoken! The "Amazon Return" is convenient for numerous people throughout the day! Great store and easy shopping 🛍 …
Bought a gift online for Christmas. Got a sweater but received a small boys t shirt instead! Tried to return but did not refund the shipping I paid even though I received the wrong item!! Will not be doing any shipping online from this store!!!
Absolutely love this store. Always easy in and out. Great customer service. Great online pick up options. I do have A LOT of difficulty with their online ordering and they had a major mess up with kohls cash after Christmas and I lost $150 and they refuse to give it back. Which it was never used they just deleted it a day early and did nothing to reciprocate this. So I don't know how much longer I will shop her unfortunately. That's one of the perks I love and that really made me mad. I buy all the expensive name brands so I can get kohls cash to use in the smaller stuff. Then they took it a day before either expired and did nothing to give it back. I am selling their stock I have too. Ever since Penny's purchased them, the changes have not been good. IMO
I only came in to return an Amazon online purchase. It was so quick that I was able to find some clearance deals for myself too.
It's not just this Koh's - it's all of them - their customer service has tanked...hate shopping there now for fear of having to exchange or return ANYTHING. Kohl's had mastered changing their product out at just the right intervals to keep people from being able to do even exchanges (because the new items are always a slightly different price, for example, a shirt that cost $40.00 one day will cost $38 or $42 for a similar style and line just two weeks later so no exchange is possible). Shame on them and their shady business practices.
Always fast and friendly service. The store is very organized and tidy. Definitely love coming in to shop!
Amazon return center..a gauntlet to get thru..Sephora display to the left..Toys puzzles to the right..narrow path to get thru..we're there for the return NOT SHOP.. ..Amazon makes us use this now or be charged a fee for returns..MOMS screaming Billy get over here over and over...hes in the toys spilling them on the floor...she's focused on the make up..and not the line advancement..
Highly recommend going to Kohl's in Liberty! Vickie at customer service was the best to work with. She was helpful and took a moment to educate me about making a payment on my account. Thanks Vickie!
Location
8540 Church Rd, Kansas City, MO 64157, United States
Hours
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Monday
09:00 AM - 10:00 PM
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Tuesday
09:00 AM - 10:00 PM
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Wednesday
09:00 AM - 10:00 PM
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Thursday
09:00 AM - 10:00 PM
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Friday
09:00 AM - 10:00 PM
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Saturday
09:00 AM - 10:00 PM
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Sunday
09:00 AM - 09:00 PM
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